ELECTRONIC CASE FILING (ECF) HELP DESK

While the electronic filing system has proven to be highly reliable and relatively easy to use, the Clerk's office has established an ECF Help Desk to assist if problems occur. You may contact the ECF Help Desk by using this submission form. The Help Desk is staffed weekdays from 8:00am to 4:30pm and the submission of questions is available anytime. Also, visit the Frequently Asked Questions section for additional information.

If you are not an authorized electronic case filer and are in need of copy work, research or case file retrieval, do not use this submission form. Instead, please contact the intake section in the appropriate division as follows:

Jacksonville Division 904-301-6491
Orlando Division 407-648-6365
Tampa Division 813-301-5065

If you are an authorized electronic case filer, please proceed. Make sure to complete areas of the form with precise accuracy as to the issue(s) you are experiencing. If any areas of the form are incomplete (* case number is optional), you may not be contacted with an answer or resolution to your issue or problem.

Please Note - This contact form is intended for individuals needing assistance with electronic filing and
CM/ECF only. For general information, contact the phone number for the appropriate division (see above)

Select Division:
Full Name:
Email Address :
Phone Number:
Case Number: *
Issue(s) Experienced :